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Infrastructure Services Engineer, Guernsey

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2020-01-06 18:00:051970-01-01 Personnel Appointments
Job Type Permanent
Area Guernsey, United Kingdom
Sector IT
Start Date ASAP
Job Ref XS26711
Job Views 319
Our client is an IT services company seeking to recruit an Infrastructure Services Engineer.

Key responsibilities will include:

•Provide 1st, 2nd and some 3rd line engineering support to their external and internal clients.
•Ensure conformity with the agreed processes, procedures and standards, as well as accurate and timely completion of the associated required documentation.
•Ensure client satisfaction regarding the delivered services.
•Provide resource for projects and managed service engagements as directed.
•Assist in the delivery of internal improvement projects when required.
•To be able to demonstrable growth in own professional and technical knowledge and skills.
•This list is not exhaustive and there may be a requirement to undertake other duties as and when required. For example, this may include ad-hoc engineering projects and tasks to ensure and enhance the effectiveness of the service.

The successful candidate will have:

•At least 2 years’ experience in a similar technical role is required, as well as previous customer service/facing experience.
•The MCSA in Server 2016 (or equivalent) or be working towards this qualification is desired.
•ITIL Foundation.
•A clean driving licence is essential in this role.
•Experience of supporting Microsoft server and desktop based operating systems.
•Experience in using and supporting the fundamental areas of servers and desktops (AD, DNS, GPO and DHCP etc.).
•Must have knowledge with virtual platforms (VMware and/or Hyper-V).
•Experience with the core software their clients use (Citrix, Exchange, Office 365, WSUS).

For more information, please email: or call: +44 1481 723221. Please visit our website for our latest vacancies.

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