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IT Support Analyst, Guernsey

2022-07-11 12:23:042022-08-25 Personnel Appointments
Job Type Permanent
Area Guernsey, United Kingdom Guernsey United Kingdom
Sector IT
Start Date ASAP
Job Ref XS210675
Job Views 56
Description
Our client is a fiduciary services company seeking to recruit an IT Support Analyst.

Overall purpose of the role:

This role would suit a well-organised and driven individual to provide additional support within the existing IT Team to help maintain the high-level of service. The individual will provide second and third line support to all staff, their computer equipment, and peripherals. They will be expected to build and commission new computers and peripherals as needed, provide project support individually and within a team as required and provide additional support for servers and server systems.

The successful candidate will have:

•Previous Helpdesk experience is essential.
•Excellent communication skills, must be able to maintain accurate records, documenting procedures and keeping them up to date etc.
•Good working knowledge of PC and laptop hardware set-up and configuration.
•Good working knowledge of Microsoft based operating systems primarily on Windows 10.
•Working knowledge of using and troubleshooting MS Office 365 products / Azure 365 – Outlook, Word, Excel and PowerPoint.
•Working knowledge of basic printer maintenance.
•Understanding of Anti-Virus and Cyber Security applications.
•Experience of LAN and WAN concepts.
•Experience with IP based phone systems would be preferable.
•Knowledge of mobile devices would be desirable, e.g. iPhone, iPad and Android mobile phones.
•Training will be provided in all systems.

For more information, please email: info@pa.gg or call: +44 1481 723221. Please visit our website www.pa.gg for our latest vacancies.


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